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Patients

This guide covers patient management in ProMediClinic: registration, profile maintenance, tags, insurance linkage, and appointment history access.

Last updated Aug 19, 2026 · 2 min read

This guide covers patient management in ProMediClinic: registration, profile maintenance, tags, insurance linkage, and appointment history access.

Access

  • Menu: Dashboard -> Patients
  • Routes:
    • /dashboard/patients
    • /dashboard/patients/create
    • /dashboard/patients/{patient}
    • /dashboard/settings/patient_tags

What You Can Do

  • Create and update patient profiles
  • Store contact and demographic details
  • Add medical number and notes
  • Link insurance provider and policy number
  • Assign patient tags for segmentation
  • Review recent appointment history per patient

Patient List Workflow

From the patient list page, you can:

  • Search by patient information
  • Filter by tag
  • Filter by insurance provider
  • Filter by email availability (has email / no email)
  • Open profile pages for details and history

The page also shows summary stats such as filtered count, insured patients, and total appointments in the filtered result set.

Create a New Patient

  1. Open Patients and click Add Patient.
  2. Fill required fields:
    • first name
    • last name
  3. Add optional fields as needed:
    • email, phone
    • date of birth, gender
    • address
    • medical number (must be unique if used)
    • insurance provider and policy number
    • notes
    • tags
  4. Save.

Edit or Delete a Patient

  • Use Edit on the patient profile page to update details and tags.
  • Use Delete from patient actions when you need to remove a record.

Patient Tags

Patient tags are managed in settings:

  • Dashboard -> Settings -> Patient Tags
  • Route: /dashboard/settings/patient_tags

For each tag, you can define:

  • name
  • slug (auto-generated)
  • color

Use tags for segmentation such as chronic follow-up, VIP, pediatrics, or insurance class.

Insurance Mapping

Patients can be linked to an active insurance provider.

  • Select provider in create/edit form
  • Store policy number for billing and front-desk verification

Legacy Email-Based Lookup

There is also an email-based history view route:

  • /dashboard/patients/show?email=...

This supports cases where older appointment records exist by email but no full patient profile was created at booking time.

Validation and Common Errors

  • Medical number already used: choose a unique medical number.
  • Invalid email format: correct email and retry.
  • Missing required name fields: first and last names are required.
  • Invalid tag/provider: ensure selected tag/provider still exists.

Related

  • features/appointments.md
  • features/invoicing-payments.md
  • reference/route-map.md

← All ProMediClinic – Clinic Management & Appointment Booking Software for Healthcare Practices documentation

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