Documentation

HelpDesk Pro – AI Helpdesk & Customer Support Software with Live Chat Documentation

Everything you need to install, configure, and get the most out of HelpDesk Pro – AI Helpdesk & Customer Support Software with Live Chat — organized by topic below.

Getting Started

Installation Guide 13 min read System Requirements 5 min read Configuration Guide 9 min read First Steps 7 min read

User Guide

Dashboard Overview 2 min read Ticket Management 10 min read Live Chat 7 min read Knowledge Base 1 min read User Management 1 min read User Settings 1 min read

Admin Guide

System Settings 5 min read User Management (Admin) 2 min read Department Management 2 min read Category Management 2 min read Automation 2 min read

Advanced Features

AI Features 8 min read Email Piping Setup Guide 6 min read Customization 1 min read Troubleshooting 2 min read

REST API

REST API - Getting Started 5 min read REST API - Authentication 7 min read REST API - Endpoints Reference 15 min read REST API - Code Examples 13 min read REST API - Error Handling 10 min read REST API - Rate Limiting 8 min read

Development

Architecture Overview 9 min read

← Back to HelpDesk Pro – AI Helpdesk & Customer Support Software with Live Chat

We use cookies to understand how visitors use this site. Cookie Policy